FAQ

How long does delivery take?
Orders within the UAE are delivered within 2–4 business days. International shipping times vary by destination and will be confirmed at checkout.

What payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay and other secure checkout options available at checkout.

Are Lunamara pieces authentic and guaranteed?
Every Lunamara piece is accompanied by an authenticity card and comes in signature packaging, unique to its collection.

How do I choose the right fit for sunglasses?
Each product page includes detailed measurements. If you're unsure, feel free to reach out to us via the Contact page and we'll help you choose.

Can I return or exchange an item?
Yes — please see our Returns & Exchanges page for full details.

How do I care for my Lunamara pieces?
Store your pieces in their original box or pouch when not in use, away from direct sunlight and moisture. Avoid contact with perfume or harsh chemicals.